FAQs
Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.
How does this work?
First, find the product that you want, choose the quantity that you want, place the order, and send us your logo / design / art-work. You will receive a mock-up in 1 business day. Once you approve the design, we will proceed with the production and we will ship the order to the given address.
How long does it take to receive my order?
Production time takes usually 10 – 12 working days, and shipping takes 7-10 business days to deliver. So the whole process takes around 3 weeks.
When will I receive my package?
Production time is around 2-2.5 weeks depending on the product, shipping is estimated at 3-5 days. We estimate a 3 week turnaround time.
How can I track my package?
Once production is done, we will provide you with a link to track your shipment. Note: We do not accept or hold any responsibility for any loss, damage, or theft from the shipping company, returned or delayed in transit. It is the buyer’s responsibility to follow-up with the shipping company.
What will the final product look like?
You will receive your product exactly the same size we show you, same colors, etc.. Keep in mind the final product can look very slightly different from the mock-up, due to the material of the product, paint, etc..
VAT fees and Import Customs
The buyer is the only one responsible for paying any required taxes “Import taxes” or any other fees from the government of their city / state / province / country.