1. How can I customize products with my logo on Kustominds?

At Kustominds, customizing your products is a breeze. Simply select the item you wish to personalize, click on the "Customize" button, and follow the easy-to-use design tool instructions. Upload your logo, choose colors, and preview your design before placing your order.

2. What file formats are accepted for logo uploads?

We accept commonly used image formats such as JPEG, PNG, and SVG. For the best results, make sure your logo file has a high resolution to ensure a crisp and clear customization on your selected products.

3. Can I order a sample before placing a bulk order?

Yes, we understand the importance of quality assurance. You can order a single customized item as a sample before placing a larger order. This allows you to assess the product's quality and ensure it meets your expectations.

4. What is the minimum order quantity for customized products?

Our minimum order quantity varies by product type. Details about minimum order quantities are specified on each product page. Please check the product description for this information.

5. How long does it take to process and ship customized orders?

The processing time for customized orders depends on the complexity of the design and the quantity ordered. Once your order is confirmed, you will receive an estimated delivery date. We strive to process and ship orders as quickly as possible without compromising quality.

6. Can I make changes to my design after placing an order?

Unfortunately, once an order is confirmed and payment is processed, changes to the design cannot be made. We recommend thoroughly reviewing your design during the customization process to ensure accuracy.

7. Are there discounts available for bulk orders?

Yes, we offer discounts for bulk orders. The more you order, the more you save. Contact our customer support team for specific details and to discuss your bulk order requirements.

8. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure online payment options. Our checkout process is designed to provide a seamless and secure payment experience.

9. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please check our shipping information for details on international shipping options.

10. What if I encounter issues with my order or have further questions?

Our customer support team is here to help. If you encounter any issues with your order or have additional questions, please reach out to us through our "Contact Us" page, and we'll be happy to assist you.

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